cancellation policy
At Book Airport Shuttle, we understand that travel plans can change. Our cancellation policy is designed to be simple, fair, and convenient for all customers.
Free Cancellation Window
Cancellations made at least 24 hours before the scheduled pickup time are eligible for a full refund with no cancellation charges.
Late Cancellations
Cancellations made within 24 hours of the pickup time may be subject to a partial charge or may not be eligible for a refund, depending on the service booked.
No-Show Policy
If a passenger fails to appear at the scheduled pickup location without prior notice, it will be considered a no-show, and the full booking amount may be charged.
Modifications to Booking
You can modify your reservation (date, time, or location) at least 24 hours in advance, subject to availability. Additional charges may apply based on changes.
Flight Delays & Changes
We monitor flight schedules for airport pickups. In case of delays, our team will adjust your pickup time accordingly without extra charges.
Refund Processing
Eligible refunds will be processed within 5–7 business days through the original payment method.
How to Cancel or Modify Your Booking
To cancel or make changes to your reservation, please contact us using the details below:
📞 Phone: +1 267 225 4583
📧 Email: reservation@bookairportshuttle.com
We recommend contacting us as early as possible to avoid any cancellation fees.